❓ Does Mailm8 require an internet connection?
No, Mailm8 works completely offline except for license activation (one-time) and weekly license validation. All document generation happens locally on your machine.
❓ Can I use Mailm8 without Microsoft Outlook?
Mailm8 requires Microsoft Outlook desktop for email functionality. However, you can generate documents without sending emails by disabling the email phase.
❓ What happens to my trial after 14 days?
After 14 days, you'll be prompted to purchase a Pro license. Your saved jobs and profiles remain intact and can be used after upgrading.
❓ Can I run Mailm8 on Mac or Linux?
No, Mailm8 is Windows-only due to tight integration with Microsoft Outlook COM API and Windows-specific components.
❓ How secure is PDF encryption?
Mailm8 uses AES-256 encryption via pikepdf, the same standard used by banks and government agencies. Password-protected PDFs cannot be opened without the correct password.
❓ Can I customize the digital signature appearance?
Yes, you can add custom signature images (logos or handwritten signatures) and choose placement on the page. Signatures include cryptographic proof of authenticity.
❓ What if I have more than 10,000 rows?
For enterprise deployments exceeding 10,000 rows, contact sales@mailm8.co.za for custom licensing and batch processing strategies.
❓ Does Mailm8 store my data?
No, Mailm8 does not store your Excel data or generated documents on any server. Everything is processed and stored locally on your machine. Only anonymous license validation data is sent to our servers.
❓ Can I use Mailm8 for commercial purposes?
Yes, the Pro license includes commercial use rights. You can generate documents for clients, customers, or internal business processes.
❓ How fast is document generation?
Typical processing time is 5-15 seconds per document depending on template complexity and system specs. With parallel processing (Pro license), you can achieve 200-500 documents/hour.